Refund Policy

Effective Date: 20 August 2025
Company Name: Awakened Realm Ltd.
Company Number: 16644700
Contact: Jax@AwakenedRealm.co.uk

Awakened Realm Ltd. is committed to offering soulful, transformational content and a customer experience rooted in trust and transparency. Please read our refund policy carefully before making a purchase.

1. Digital Products (eBooks, Workbooks, Audio Files, Meditations, Digital Resources)

All digital products are non-refundable. Due to the nature of digital content, all sales are final and cannot be exchanged or returned once delivered.

2. “Be the ‘You’ you were meant to be” Course

We want you to feel confident in your investment and your journey. That’s why we offer a flexible refund policy for our flagship course:

a. Full Course Payment (Upfront)

  • First session (Chapter One) is free: When you pay for the full course upfront, you gain access to Chapter One at no risk.
  • Satisfaction guarantee: If, after completing Chapter One, you decide the course isn’t right for you, you may request a full refund for the remaining chapters (2–6).
  • Refund eligibility:
    • Your request must be made within one calendar month of purchase. Refunds are only granted if you have not accessed Chapter Two or beyond.

b. Pay-As-You-Go Option

No refunds: All pay-as-you-go sessions are non-refundable, as each chapter is delivered as a stand-alone digital product upon purchase.

3. Consultations & Healing Sessions

  • All bookings for consultations or healing sessions are non-refundable once delivered.
  • If you need to reschedule, please contact us at least 24 hours in advance.

4. Delivery Policy

  • Digital products and course chapters are delivered immediately upon successful payment.
  • Access method: You will receive an access link by email for Chapter One. Access to subsequent chapters is provided once you confirm completion and wish to continue.
  • Link validity: Download/access links remain active for 30 days. Contact us if you need renewed access.
  • Customer support: If you encounter issues with delivery or file access, please contact us for troubleshooting or replacement.

5. How to Request a Refund

  • Email Jax@AwakenedRealm.co.uk with your order details and refund request.
  • While feedback is not required, we welcome your comments to help us improve.

6. Other Important Information

  • This policy is clearly displayed before checkout and available on the website footer.
  • Disputes or exceptional cases are handled promptly and fairly, in line with UK consumer law.

Awakened Realm Ltd.
“Stories that spark your soul. Journeys that change your life.”